"The Art of PX"
Client: Protoqual
The Art of PX is an educational video series in which an expert coach delivers practical, real-world guidance to help medical professionals elevate both quality of care and the patient experience. Through vivid examples, clear frameworks, and engaging storytelling, each episode translates complex concepts into actionable insights that clinicians and care teams can immediately apply in their daily work.
Handling Difficult Patients
Telephone Etiquette
Good First and Last Impressions
Managing Emotions and Thriving Under Pressure


